QA Supervisor - Oberto Brands - Kent, WA

Revised as of August 17, 2015

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JOB TITLE

JOB CODE

JOB gRADE

QUALITY ASSURANCE SUPERVISOR

WQ030

917

reporting manager TITLE

DEPARTMENT

QUALITY ASSURANCE MANAGER

QUALITY ASSURANCE/TECHNICAL SERVICES

FLSA STATUS

Type of POsition

approved by

EXEMPT

SUPERVISOR

sam bartholomew, Technical Service DIRECTOR

POSITION SUMMARY

The QA Supervisor Assists with the functions of the Quality Assurance Department. Ensures compliance to customer, and company specifications, and ensure compliance with USDA/FSIS regulations. Leads training and ongoing training of QA techs and QA leads. Reviews data collection for accuracy and process control. Responds as needed to issues involving safety, Food Safety, and Quality.

primary responsibilities

Supervise hourly Quality Technicians and Leads teammates in the plant (Washington Specific).

Supervises the hourly QA Technicians and Lab Technologist (Tennesse Specific).

Assures that nonconforming product is addressed in a timely manner.

Mentor and train new quality personnel. Identify training needs and organize training interventions to meet quality standards.

Provides support to the hourly employees in the department in regards to payroll, attendance, and any other related issues (vacations, leave requests, etc)

Participates in and investigates vendor and/or customer complaints on existing products and non-conformance issues.

Provides technical and process direction to Manufacturing and Quality Assurance Technicians and Leads.

Evaluate audit findings and implement appropriate corrective actions.

Oversee the efficient implementation of quality standards, programs and processes to improve operational efficiencies and reduce/eliminate production waste and hold product.

Analyze data to identify areas for improvement in the quality system.

Train employees in SOP’s, GMPs, quality procedures, and ensure training effectiveness in application of job skills.

Draft quality assurance policies, procedures, and forms. Interpret and implement quality assurance standards.

Execute programs, correspond effectively, forecast and respond to problems to minimize product deviations from established standards.

Evaluate adequacy of quality assurance standards.

Works cloesly with USDA inspectors.

Participates in other plant teams and programs such as HACCP Team, SQF Team, and others as assigned.

Monitors Quality Plan, Product Hold, and implements changes to improve operating efficiency.

Develops, justifies and implements manufacturing QA process improvements.

Compiles and analyzes test information and QA metrics to determine operating efficiency of process or equipment and to diagnose malfunctions.

Oversee’s plant environmental testing program and verifies sanitation efforts.

Support operations team on their efforst to drive first pass quality.

Reviews or oversees the review of all documentation including but not limited to maintaining product release/pre-shipment release, quality verification papework and QAD Hold and release.

Oversee record maintenance and distribution of analysis information.

Inspects plant compliance with GMP’s, SOP’s and other quality and food safety systems.

Assists with management of the HACCP program, product hold logs, QA documentation, compiling data, metrics, and preparing charts and reports.

Follow established programs, policies, and practices to produce safe quality foods that meet regulatory and company requirements.

Maintain accountability to Oberto Brands Food Safety and Quality Principles.

Support the development, implementation, maintenance, and ongoing improvement of the SQF 2000 Systems.

Informs Management of any food safety or quality issues or of any processes which have become non-compliant with specified requirements.

OTHER FUNCTIONS

Performs other related duties as assigned.

Alternate HACCP Coordinator, SQF Practitioner, and Product Trace/Recall Coordinator.

Back Up: The QA Manager or QA Lead is the back up to the QA Supervisor.

Back Up: The QA Supervisor is the back up for the QA Manager and QA Lead.

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QUALIFICATIONS

EDUCATION

Bachelor’s degree in Food Science or related field preferred.

LICENSES/CERTIFICATIONS

SQF Certified Practitioner preferred

HACCP Certified

Internal Auditor Trained preferred

EXPERIENCE

2+ years of Food Safety, Quality Control, Quality Assurance or other regulatory related leadership experience within a USDA or FDA environment.

Experience in implementing and operating GFSI programs (BRC, SQF, etc.) in food processing environment.

KNOWLEDGE, SKILLS, AND ABILITIES

KNOWLEDGE

Must have working knowledge of Food Safety and Regulatory standards, practices, policies, procedures and state and federal laws and regulations including but not limited to HACCP, GMP’s, SSOP’s, Food Labeling, GFSI Certification Programs (SQF & BRC).

Microsoft Office computer software applications at a medium to expert user level

SKILLS & aBILITIES

Strong oral and written communication skills with the ability to communicate effectively at all levels including.

Computer skills (Excel; Word; PowerPoint, Outlook)

Ability to analyze and interpret data and develop action plans based on results

Detail oriented and follow-through

Strong leadership skills, team player, results oriented.

Well organized: able to set priorities/goals and maintain focus and follow through on multiple tasks simultaneously.

Ability to plan and manage projects so as to effectively complete and execute new programs as required.

Basic understanding of Statistical Process Control.

Ability to train, coach, mentor and support.

Ability to use discretion and good judgment.

Ability to have flexible work schedule.

Ability to be on call.

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PHYSICAL, MENTAL AND ENVIRONMENT DEMANDS

Physical Demands

Never

Occasionally

11-33% or

1-3 hours/day

Frequently

34-66% or

3-6 hours/day

Constantly

67-100% or

7-8 hours/day

Sit

Stand / Walk

Keyboard (use a computer)

Twist

Bend / Stoop

Squat / Kneel

Crawl

Climb (ladder/stairs)

Reach above shoulder level

Handle objects (manual dexterity)

Lift / Push / Carry (10 lbs)

Lift / Push / Carry (25 lbs)

Lift / Push / Carry (50 lbs)

Special vision requirements (e.g., close, distance, color, peripheral, depth)

Other:
Mental Demands

Never

Occasionally

11-33% or

1-3 hours/day

Frequently

34-66% or

3-6 hours/day

Constantly

67-100% or

7-8 hours/day

Read/Comprehend

Write

Perform calculations

Communicate orally

Reason and Analyze

Other:
Environmental Demands

Never

Occasionally

11-33% or

1-3 hours/day

Frequently

34-66% or

3-6 hours/day

Constantly

67-100% or

7-8 hours/day

Is exposed to excessive noise

Is exposed to wet or humid conditions

Work in high, precarious places

Risk of electrical shock

Is around moving machinery

Is exposed to marked changes in temperature

Is exposed to dust, fumes, gases, radiation, microwave

Drives motorized equipment

Works in confined quarters

Other:
Conditions/Disclaimers

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position and are not to be construed as an exhaustive list of all responsibilities, duties and skills. Employees may be required to perform duties outside of their normal responsibilities from time to time as needed. Only the President / CEO has the authority to enter into any agreement for employment for any specified length of time or that is contrary to the policy of at-will employment, or promises of a particular level of compensation or benefits to job applicants and that any such agreement must be in writing and signed by the President / CEO of the company. Any verbal or written statements to that effect by any employees other than the CEO are null and void. Additionally, nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

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