Front End Supervisor - Savers Inc./Value Village/Unique - Kent, WA

Savers/Value Village is an exciting for-profit global thrift retailer that makes a difference by “Improving Lives through the Power of Reuse”. We invest in Team Member success and value our Supervisors as the future of Savers and the Management Team. We are currently looking for a Front End Supervisor who will be responsible for a variety of crucial Leadership duties.
The Front End Supervisor is a dynamic and vital position in our stores. Some of its essential job functions include:
¨ Supervision
Direct and supervise the work of cashiers and other team members working on the sales floor. Assist with recruiting, selecting and training team members. Provide regular observation, interaction, and coaching of team members. Help with team member counseling and performance reviews. Participate in the on-going identification and development of high potential team members. Fulfill manager on duty responsibilities.

¨ Front End Operations
Supervise cash register operations to ensure a quick, accurate and positive experience for customers. Call for additional cashiers and customer/donor help when needed. Process exchanges, special customer needs, and team member purchases. Run register and/or bag merchandise as needed. Ensure fitting rooms are well operated and service meets standards. Control cash & tender. Perform morning accounting and banking procedures as assigned.

¨ Customer/Donor Service
Receive and respond to customer questions, requests and complaints. Deliver a positive and unforgettable customer/donor experience by setting the example, and training & coaching customer/donor service expectations to team members. Supervise operations team members who maintain sales floor standards of shop-ability, organization and maintenance. Assist Store Manager & Retail Sales Manager with the set-up of sales and marketing promotions & programs. Assist donors per Company standards.

¨ Team Member Engagement
Maintain respectful values-driven workplace. Use open communication tools, and convert team member input into meaningful action. Address complaints and resolve issues consistent with Savers’ values, policies and procedures. Capable of performing all duties required of team members. Provide recognition and candid feedback.

Apply today for immediate consideration!
We believe in hiring people who are great leaders that are passionate, who believe in developing their employees and who aren’t afraid to continue to learn and grow. Does this sound like you?

Job Type: Full-time

Required education:

• High school or equivalent

Required experience:

• Management/Leadership/Supervisor: 1 year