Technical Services Officer

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Background

With a presence in 59 countries, and 160,000 employees serving the needs of 103 million customers, the size, scale and scope of the AXA business is hard to match. But then, so is our ambition. Our ambition is to transform the world of financial services through technology. That’s why we continue to invest in big thinkers with bold ideas who want to do things better. It’s why we work in collaborative, supportive teams, sharing experience and insight. And it’s why we’re quick to embrace innovative and emerging technologies.

We are currently looking for a Technical Services Officer to join our expanding Technical Services Team to support the AXA PPP healthcare business across the UK and International markets.

The role

Are you able to remove the complexity of insurance speak? Do you build strong relationships to understand needs and support delivery? Do you have a strong attention to detail and enjoy proof reading documents?

If so then read on!

Some key responsibilities for this role include:

– Reviewing simple marketing materials and customer communications to make sure they are clear, fair and not misleading, accurately reflect the benefits of our products and comply with regulatory requirements.

– Supporting the business in adhering to the review process for the signoff of customer materials

– Assisting the Compliance Team in carrying out monitoring reviews at AXA PPP healthcare, including non-traditional products, dental products and third parties

Skills, knowledge and behaviour

· Good understanding of AXA PPP healthcare and third party business and products

· Good knowledge of AXA PPP healthcare and third party policies and practices

· Good knowledge of the ICOBS rules, in particular the Financial Promotions rules

· Highly developed attention to detail and comfortable dealing with policy terms and conditions

· Ability to work quickly and accurately and prioritise and deal with a number of urgent tasks

· Ability to communicate effectively

· Self-motivator

· Clear understanding of the Principles of Insurance

What will you get from this role?

As the number one global insurance brand, and one of the Sunday Times Top 25 Best Big Companies to work for, our reward package is a world-beater – here’s a small selection of our current benefits.

• Bonus Scheme linked to yours and the company’s performance


• Pension scheme with employer contributions as well as your own


• 25 days holiday + bank holidays pa


• Interest free season ticket loan scheme


• Share Plan Scheme


• Discount on all AXA Insurance products, including insurance, breakdown cover & healthcare

*LI-CS