Office and Shipping Assistant - 3S Stone / Splendid International - Kent, WA

Job Description
SUMMARY
This is an exciting opportunity for a self-starter and go getter who enjoys a very diverse position. In this role you will have the opportunity to do many different task from coordinating the set-up of a new showroom (no experience needed) to support of the office staff, performing general office task. This position will evolve and have more advanced opportunities added for the right individual.

PRIMARY RESPONSIBILITIES

• Provide office support as directed utilizing Microsoft Office software


• Deliver consistent professional phone etiquette and customer service to all incoming calls


• Provide customer service


• Communicate clearly & concisely in oral and written form


• Receives and checks customer complaints


• Compiles data and prepares various reports for management


• Answers questions from customers or individuals on the overall product


• Maintains customer contact information in database


• Supports sales manager and other sales staff as directed


• Performs general office duties and other task as assigned

Job Requirements
KNOWLEDGE AND SKILLS:

• 1-2 years of administrative support for multiple business supervisors


• Great organizational skills and the ability to finish projects without significant direct supervision


• Optimistic can do attitude


• Professional and ethical


• Ability to self-motivate and seek out solutions to problems


• Excellent knowledge of MS Office computer software

WORKING CONDITIONS
Working conditions are in 80% typical office environment and 20% warehouse. The position will report to the Manager and is responsible for providing support to the Splendid International office.
Additional responsibilities may include

• Coordinating incoming and outgoing mail, packages, and deliveries


• Stocking and distributing office supplies


• Making photocopies, sending faxes, shredding documents


• Scheduling meetings and appointments


• Coordinating the purchase and maintenance of office equipment


• Coordinating with building maintenance staff and service vendors


• Maintaining general office tidiness


• Managing and maintaining office technology


• Performs product research


• Maintains customer relationship management database


• Travel as required, including extensive exhibit set up. This could include international travel (Canada etc.)

Job Type: Full-time

Required experience:

• Office and Shipping: 2 years

Required education:

• High school or equivalent