Urine Drug Screen Collector - U.S. HealthWorks Medical Group - Tukwila, WA

• Process physicals paperwork and follow up on lab results.


• Telephone confidential information/test results to appropriate employer contacts.


• Copy and mail results to employers.


• Maintain physicals files in alphabetical/chronological order.


• Prepare monthly NIDA reports for employers.


• Prepare lab results for physician review and signature.


• Advise supervisor and/or Account Executive of any procedure or information changes requested by client.


• Assist front office personnel by answering telephones, registering patients, and discharging patients.


• Utilize formal channels of communication to report concerns, personal requests and patient issues.


• Respect patients’ right to privacy and confidentiality.


• Maintain an orderly and professional working atmosphere.


• Report to work properly dressed according to the approved dress code.


• Adhere to guidelines concerning working hours and break periods.


• Understand and follow department’s organizational policies and procedures.


• Assist clinic manager in prioritizing work activities, evaluating effectiveness and modifying activities when necessary.


• Meet deadlines for work assignments and inform supervisor of work status and progress.


• Communicate and cordially work with other staff to ensure efforts are coordinated and a high quality of service is provided.


• Perform related work as requested.

KNOWLEDGE, SKILLS AND ABILITIES

• Excellent telephone manners and etiquette.


• Proficiency in use of business machines (calculator, typewriter, copier, etc.).


• Orientation to detail, good organizational skills.


• Desire to meet and exceed client and patient needs and expectations.


• Self-motivation.


• Ability to complete assigned projects and meet deadlines.


• Sufficient knowledge of grammar, punctuation and spelling to correctly enter patient information into the computer when necessary.


• Ability to speak clearly and concisely.


• Ability to sort and file materials correctly in alphabetical or numerical systems.


• Bilingual in Spanish preferred.


• Ability to correct body mechanics in order to avoid repetitive motion and other injuries related to office work.


• Knowledge of company programs, services and resources available to patients.

EDUCATION

High school diploma or equivalency

EXPERIENCE

One year of experience in a medical office position, preferably related to Workers’ Compensation; computer and word processing experience.

LICENSE/CERTIFICATION

Prefer Medical Assistant Certificate of Competence (front and back office). EOE/Minorities/Females/Vet/Disability