Ward Housekeeper
Serco is an international company that improves the quality and efficiency of essential services that matter to millions of people around the world. At East Kent Hospitals Serco are responsible for providing a range of services including: cleaning, housekeeping, security, portering, staff accommodation, switchboard and helpdesk, patient and retail catering and pest control.
East Kent Hospitals University NHS Foundation Trust is one of the largest hospital trusts in England, with five hospitals serving a local population of around 759,000 people. Our motto is `putting patients first` and everything we do is guided by our vision and values.
Your new role:
We are currently looking for a part time, permanent Housekeeper to provide a cleaning service at William Harvey Hospital. You will be required to work between Monday and Friday.
Your duties:
– Responsible for delivery of housekeeping, cleaning, catering and customer services to an agreed standard within clinical areas.
– Observe the codes of practice for Health and Safety.
– Ensure that customer complaints are promptly dealt with, and action taken to prevent reoccurrence.
– The equipment is used safely and in accordance with current regulations and company policies and to maintain the equipment in a clean, safe and tidy condition.
– Report all maintenance issues and hazards to your line manager/Supervisor.
– Carry out duties in accordance with agreed Method Statements
– Effective communication with all levels of staff
– Any other cleaning duties required from time to time
What skills do you need?
– Good communication skills including verbal and written English (this will be tested at interview)
– Attention to detail
– Manual Handling
– Customer Care
– Fire Safety
– Risk Assessment awareness
– Health and Safety awareness
– BICSc training to Operator Proficiency Certificate Level 1
If you feel that you have the skills and experience in order to fulfil this role then please upload your CV in a Word or PDF format.
All Serco employees must ensure that their current line manager is aware of their application. For confidential enquiries please contact MyHR on .
On occasion we receive significantly more applicants than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward.
Serco is committed to equal opportunities and requests any potential applicant to contact the Serco Recruitment Team on as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application should the closing date of the advertisement be brought forward.
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