Position Summary
The Clinical Manager is a certified and/or licensed health care provider who is responsible and accountable for meeting or exceeding the Standard of Care as outlined by the appropriate County EMS Authority, State Department of Health and/or State Board of Nursing and Rural/Metro Ambulance. Acting as a Clinical Expert, oversees and assures the compliance of protocols, policies and procedures for emergency and non-emergency transports. In coordination with the Medical Director, develops, directs, and manages initial and ongoing continuing education program and ongoing quality improvement program.
Responsibilities:
Operational Objectives
Supervise and coordinate activities of all Clinical staff and Clinical Committees.
Establish and maintain strong relations with Medical Director, Nursing Managers, providers, nursing staff, hospital administration and personnel to support shared goals and initiatives.
Acts as resident Clinical Expert as stated by Certification/License.
Maintain constant up-to-date- knowledge and records of all current protocols issued by the regulating agencies pertaining to ambulance service and critical care transport services.
Conducts field documentation training on all required forms/documents.
Performs fit testing, administering immunizations, TB testing and any additional required testing.
Assist in the recruitment and hiring of EMT, EMT-Ps and RNs.
Conducts random audits on patient care records and implements corrective action plans as needed.
Ensures services delivered are clinically appropriate and in compliance with local, state and federal regulations.
Maintains, communicates and audits to ensure all employees have current licenses and requirements.
Oversight that crews meet and exceed Contractual response times.
Operate and drive an ambulance with regard to state and company safety policies.
Conduct annual required training and additional mandatory educational requirements.
Practice within your certification skill set.
Qualifications:
Current state Paramedic certification or Registered Nurse License (preferred) as required by County and/or State.
Current AHA CPR Pro certification
Must gain AHA CPR Instructor certification within one (1) year of hire date
Current AHA ACLS certification
Must gain AHA ACLS Instructor certification within one (1) year of hire date
Must gain AHA PALS Instructor certification within one (1) year of hire date
Must gain BTLS or ITLS Instructor certification within one (1) year of hire date
Must gain NSC CEVO Instructor certification within one (1) year of hire date
Current state Driver’s License in good standing.
Satisfactory driving record in accordance with the Company’s Driving Policy.
Excellent communication and customer service skills.
Ability to work cooperatively with other employees and medical agencies to provide the highest level of patient care.
Ability to read and interpret all required documents and write required reports and correspondence.
Other qualifications/certifications specific to the local operation and/or contract requirements.
Satisfactorily meet Company physical assessments/tests.
Educational Requirements:
BA/BS or higher in any health related, RN, LVN, EMT-P or EMT field, required
Utilization and case management in adult acute care experience preferred
Working knowledge of Information Technology systems required
Well-developed communication, ability to establish strong relationships and influence outcomes
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Rural/Metro Corporation (Rural/Metro) is a private fire protection services business providing services to residential and commercial…
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