Shipping Supervisor - Tommy Bahama - Auburn, WA
This position oversees all functions of the Shipping department in the Distribution Center. Ensures that all shipments conform to company and customer guidelines. Accountable to accurately meet shipping goals. Provides training and immediate supervision to a group of employees. KEY RESULTS AREAS Oversee all aspects of shipping department material handlers and LPA associate training and development in order to meet daily production goals and in accordance with safety guidelines. Monitor the performance of shipping material handlers and LPA associate, through hands-on interaction, coaching, performance counseling and corrective action. Write and conduct performance appraisals. Document departmental business processes and procedures and utilize in staff training, development and performance counseling. Revise and keep processes current as business processes change. Instills corporate culture in supervisory practices. Use performance and production reporting to track team performance and meet labor management goals. Monitors departmental and building goals to ensure the goals are met on a monthly basis, with a focus on cost per unit, on time customer delivery, accuracy and overall building cleanliness. Develop revised workflow procedures designed to reduce labor costs. Utilize cross training to move material handlers and LPA associate between departments to minimize temporary staffing labor costs. Work with Director of Global Logistics to ensure daily staffing levels are adequate to make production goal. Oversee, train and monitor the performance of Staffing Agency temporary employees. Collaborate with DC Management and peer Supervisory team to prioritize and delegate daily workload to meet building production goals and scheduled carrier pick-up appointments. Partner with Traffic Department to ensure adequate work is processed and distributed to the floor in order to meet daily production goals. Work together to improve processes that will improve work flow. Works with Traffic Supervisor to understand customer compliance requirements and chargeback penalties related to outbound shipments in order to meet standard and minimize chargeback penalties. Accountable for all outbound shipments leaving the warehouse. Works with Ecommerce, Processing and VAS Supervisors to ensure shipments are processed and manifested correctly on a daily basis according to customer shipping dates and that all shipping documents are correctly completed and returned to the Traffic Department. Uses reporting tools to plan, monitor, prepare and audit all outbound shipments. Oversee Shipping Department and LPA area to ensure all outbound shipments meet daily freight and small package carrier pick-up cutoffs and are accurate. Ability to operate all lift equipment as well as hand trucks, pallet jacks and riding floor jacks according to safety guidelines. Oversee LPA associate correctly labels freight and packing list documents of all outbound Tommy Bahamas customer shipments. Ensures labeling and tape machines are working properly. Work with outside freight carriers Fedex, UPS, Smartpost, etc. to ensure pick up needs are met Work with IT department for resolution with system issues and corrections. Ability to work in multiple systems and troubleshoot. Warehouse management, ERP, Shipping and Time keeping programs. EXPERIENCE, TALENT AND EDUCATION High school Diploma/GED required, college degree preferred. 5+ years’ in supervisory or lead position preferably in an apparel warehouse. 5+ years’ operations experience. |
111 reviews
Tommy Bahama Group retails the island life. The company designs and markets relaxed sportswear and other items under the Tommy Bahama name….
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