Customer Service Administrator

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Customer Service Administrator

£19k

40 Hours per week

If you have excellent customer service and communications skills and are happy to complete a high volume of data entry on a day to basis we can offer you an excellent opportunity to join a leading construction company either on a temporary, temp to perm or permanent basis.

Responsibilities

• Dealing with incoming and outgoing calls plus administration to keep customers up-to-date with the correct information at all times


• Data entry on to in house database system


• Data entry on to Excel


• Production of monthly reports


• Take ownership of any issues with customers right through to resolution


• Produce good quality notes


• Prioritise and escalate as appropriate


• Book and record appointments accurately

Experience

• Good interpersonal skills


• Data-entry


• Typing


• MS Word & Excel skills


• Experience in a call centre or other customer service environment

The abilities to listen, to analyse and to solve problems are crucial and you must be well-organised, pay attention to detail and have the temperament to work calmly to sometimes tight deadlines,

Package

• Hours 8am to 5pm


• Pay £19k


• Parking on site

This is an exciting time to join one of the UK’s leading construction contractors as they will continue to build and strengthen their team.

If you are enthusiastic, customer-focused and have a flexible approach, please find out more and apply by emailing your CV with a covering note to .

If you are emailing you CV to us, please ensure it has your home address, telephone numbers (including your mobile) and your email address on. Thank you for taking the time to look at one of our vacancies. We look forward to receiving your CV, however, please note that only successful applicants will be contacted. If you do not live in the local area please let know what your plans for relocation are. Please only submit CVs in word format, preferably with no headers, footers or text boxes. Office Angels are an equal opportunities employer’ and confirm Office Angels are an Employment Business (short term/contracts) or Recruitment Agency (perms).

Office Angels is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.