Merchandise and Service Coordinator - Ulta Beauty - Renton, WA

Use your skills, experience & talents to be part of something BEAUTIFUL! As a Merchandise and Service Coordinator you will perform the following essential functions…

• Promotes and models legendary service; creates a culture of hospitality within the store and salon
  


• Understands and executes the GEM program in accordance with company standards
  


• Assists with the promotion of company sales and brand initiatives to meet or exceed goals, including NPS, the loyalty program, email capture, and other company initiatives
  


• Guides associates to complete tasks and achieve goals
  


• Supervises sales floor and drives retail and salon performance by addressing guest concerns, coaching associates, and maintaining loss prevention standards
  


• In absence of store management, completes store opening procedures including following all opening checklists
  


• Demonstrates knowledge and passion for company products and services
  


• Addresses all guest concerns and questions promptly and with professionalism
  


• Executes lead cashier responsibilities per company policy including returns, exchanges, check approvals, issuing merchandise vouchers, and processing salon tips
  


• Leads load processing to deliver productivity goals; manages roll-arounds and bunkers
  


• Ensures that the daily merchandise flexing process, daily replenishment process, store communications, backroom organization, and store cleanliness standards are properly executed when opening
  


• Works in partnership with associate managers to complete inventory integrity processes, which may include out of stocks, returns to vendor, returns to distribution center, and cycle counts
  


• Remains current on all company policies and ensures that all policies, standards and procedures are consistently maintained and followed
  


• Stays up-to-date on all store systems
  

Requirements
Experience we are looking for…

• 2 yrs. relevant work experience or equivalent combination of education and relevant work experience; a concentration in merchandising preferred
  


• 2 yrs. of progressively responsible retail management experience; supervisory experience is preferred
  


• Demonstrated competency in sales, products, and service
  


• Proven ability to delegate and multi-task
  


• Knowledge of retail merchandising practices
  


• Solid communication, customer service, and problem-solving skills, and the ability to work in a fast-paced environment
  

Other

• Scheduling flexibility is required; must be able to work 5, 5-hour shifts during morning and evening hours
  


• On a regular basis, requires the ability to walk, reach with hands and arms, stand for a minimum of 6–8 hours, and lift and/or move 50 lbs.
  


• On a frequent basis, requires the ability to stoop, kneel, and crouch
  


• On an occasional basis, requires the ability to climb a ladder and maintain balance