Associate Project Coordinator - Suddath - Kent, WA

The Suddath Companies is a multifaceted group of companies that specialize in worldwide corporate employee relocations, household moving, warehouse and logistics management and specialized transportation services.

Summary:
Facilitates communication and orchestrates services working directly with sales, operations and customers throughout workplace service planning and implementation.

Essential Duties and Responsibilities

Receive, review, enter and confirm project and service requests

Follow administrative process for customer set up and credit approval

Establish certificates of insurance

Coordinate walkthroughs

Coordinate planning calls to develop scope and communicate service requirements and client expectations

Document final scope, timelines and pricing

Generate proposals

Establish signed orders for service

Obtain client specific purchase orders, tracking numbers and approvals

Coordinate with sales, project management, operations and customers to plan and implement services

Thoroughly communicate with all parties throughout service delivery

Track timelines and document progress relative to established benchmarks

Document scope changes and oversee change order management process

Collect and consolidate costs and manage the close out process

Job Skills Required:
Excellent verbal and written communication skills

Highly customer service oriented

Ability to prioritize and re-prioritize as situations and needs change throughout the workday

Ability to multi-task and organize workflow to manage daily responsibilities, meet deadlines and prioritize work

Strong analytical and problem solving skills

Excellent attention to detail and follow through

Ability to work under deadlines and specific time frames

Ability to develop and maintain positive working relationships with internal and external customers

Ability to demonstrate initiative and to work with minimum supervision

Education/Experience:
Bachelor’s degree (B. A.) from four-year college or university is preferred; two to five years of progressive customer service; experiencing coordinating national services is preferred; or equivalent combination of education and experience.

Use your current and previous experience to find new opportunities on the road to success. At Suddath, we’re committed to helping our employees flourish and reach new heights.